More than a process, Design Thinking is a mindset that involves the following:
- Problems can have multiple points of view and are not limited to one right solution
- It is a collaborative process and groups should learn from each other
- Having creative confidence and “can do” attitude
- Understand that failure is part of the process
- Openness to take risks
- No one owns an idea – and the more ideas, the better
- Focus on the right questions, instead of the right answers